Get in Touch
Have questions about Kiwi Hoops Fantasy? Our team is ready to assist you. Reach out to us through any of the following channels.
Visit Us
123 Queen Street
Auckland CBD
Auckland 1010
New Zealand
By appointment only
Send Us a Message
Frequently Asked Questions
How do I reset my password?
Click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.
How can I report a bug or technical issue?
Please use our contact form above and select "Technical Support" as the subject. Include as much detail as possible about the issue you're experiencing, including screenshots if applicable.
Can I change my username?
Username changes are allowed once every 30 days. Go to your account settings and select "Edit Profile" to change your username.
How do I join a private league?
To join a private league, you need an invitation code from the league commissioner. Go to "Join League" in your dashboard and enter the code to join.
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IMPORTANT DISCLAIMER
Kiwi Hoops Fantasy is for ENTERTAINMENT PURPOSES ONLY.
This platform is NOT affiliated with gambling or betting services.
Our fantasy basketball platform provides a simulated sports management experience. While we offer prizes, this is a skill-based entertainment service, not a gambling platform. All transactions use virtual currency with no real-world monetary value.
18+ Only | Content intended for adult audiences
Entertainment Platform
For basketball fans who love strategy and competition
Safe & Legal
Complies with New Zealand entertainment regulations
Skill-Based Rewards
Prizes awarded based on basketball knowledge and strategy
Kiwi Hoops Fantasy adheres to all New Zealand regulations regarding fantasy sports platforms and online entertainment services.